FAQ
Ask, We Answer
How do I book?
Booking for our trichology clinic is available for both locations. Please complete the necessary intake paperwork or deposit invoices sent after requesting an appointment. Due to high demand, we ask that you complete this within 24 hours of receiving it to secure your spot successfully.
Bookings for other members of our recommended team are handled via their booking sites, as they are all individual businesses. We, as The Brandon Experience, collaborate with them as trusted professionals to assist you in your hair journey. Visit our REFERRAL page to find out more.
What is a Trichologist?
A trichologist is a specialist trained in the science of the scalp and hair. They focus on understanding hair and scalp disorders, such as hair thinning, hair loss, dandruff, and other conditions affecting scalp health. Trichologists provide non-medical advice, personalized treatments, and care plans to address these concerns. They work closely with clients and may collaborate with medical professionals, such as dermatologists, to ensure comprehensive care. While trichologists are not doctors, they use their expertise to help clients achieve healthier hair and scalp conditions.
Why should I see a trichologist instead of a doctor?
A trichologist specializes specifically in hair and scalp health, offering a holistic and personalized approach to understanding and treating concerns like hair thinning, hair loss, and scalp disorders. While doctors, particularly dermatologists, address medical aspects of these issues, trichologists focus on non-medical interventions, including tailored scalp treatments, product recommendations, and lifestyle adjustments.
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Seeing a trichologist is beneficial if you want in-depth education about your scalp and hair, personalized care routines, and solutions that complement medical advice. Trichologists often collaborate with doctors for complex cases, ensuring you receive the most comprehensive care possible. If your issue requires medical intervention, your trichologist will recommend consulting a physician or specialist.
What is different about the medical head spa compared to what others offer?
Our Medical Head Spa is a unique service designed to bridge relaxation with clinical-grade care for your scalp and hair. Unlike traditional head spa treatments focused solely on luxury or superficial results, our approach integrates advanced techniques, professional-grade products, and scientifically-backed protocols tailored to address specific scalp and hair health concerns.
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Key differences include:
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Customized Treatments: Every session is personalized to your scalp’s needs, whether it's addressing buildup, dryness, or irritation.
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Clinical-Grade Products: We use trichology-approved products with active ingredients that support scalp health and hair growth.
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Targeted Therapies: Services may include steam treatments, microdermabrasion, high-frequency therapy, or scalp exfoliation to stimulate circulation, remove buildup, and create an optimal environment for hair growth.
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Holistic and Preventative Care: Beyond the session, you’ll receive education, product recommendations, and a long-term care plan to maintain your results at home.​
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Our Medical Head Spa is more than a spa experience—it's a scientifically-driven, results-focused treatment designed to promote healthy hair and scalp from the inside out.